Covid-19 update

Covid-19 Shipping Information

  • Galaxy Puzzles is shipping to the Continental US only at this time.
  • Shipping time from the warehouse is being extended to up to two business days from the time your order is placed. Weekends and holidays are not business days. 
  • There are delays, sometimes major, in transit times due to USPS, Fedex, and UPS issues and the transit times listed on the website (post being shipped) are non-pandemic estimates.Galaxy Puzzles has no control over transit times once shipments have left the warehouse. Shipping issues are fluid from day to day and constantly changing. There have been delays in terms of tracking and scanning showing properly and the number of scans are reduced. Please think carefully regarding whether or not you want to upgrade. It is quite likely that Express shipping will not mean that it will arrive in one business day.
  • Couriers and the fulfillment center are prioritizing essential items first over non-essential items and orders are shipping from the fulfillment center as non-essential. Shipping will not be refunded if your package is later than expected.

Stock information

  • Demand for puzzles is unprecedented. You may notice a number of items out of stock. Attempts are being made to get new inventory. New stock has been received recently and orders for more inventory have been placed. If you see a puzzle you would like and it is out of stock, please fill out a request to be notified when it is back in stock.